Already an extended coffee morning today (10 O’Clock we left Centotre) we (Ewan & Fraser) spilled over to the Terinea office on Young Street. Mike unfortunately had a meeting to attend and Fraser (Whitespace) was doing some really work!
When books first appeared on the scene they caused mayhem for users. Very much like todays PC’s/Macs?
I think we can learn three peices of advice from this sketch…
As the end user don’t be afriad to give something a bash yourself, open the book see what happens. Every IT person out there only learn how to fix computers and support them by breaking them in the first place!
As the end user try it out before the IT support person leaves you, closing the book back to front.
As IT Support person make sure the end user tries out what you have shown them, make them do it. If you’ve changed a setting or installed a new peice of software restart the machine! That way you know it will work when your not around.
So popular was this Norwegian sketch that it made national news.
If you have Microsoft Exchange Server why not make use of your Public Folders and share you contacts between co-workers? This doesn’t mean your contacts are visible outside your business network,i.e. on the internet! Just people that have access to company email via Outlook.
This guide is for users with Office 2003 and Small Business Server, but I’m pretty sure you will get the rough idea if your using slightly different versions.
Before we do anything we must make sure everyone has access to the Public Folder. For this you need to login to the server as administrator > open “Exchange System Manager” > browse to “Public Folders” > “Company Name Contacts” and right click on it and select “properties”. Then select the “permissions” tab and click on “Client permissions” . From here you can add/delete/set access levels etc.
Login and open Outlook
At the bottom left, click on “Folder List” inbetween “Notes” and “Shortcuts” icons
Now scroll down to find the “Public Folders”. Expand them until you find the pre-installed Contact Directory, right click on this and select “Add to Favourites”
A dialog box will appear, give the favourite a useful name like “Group Contacts” or “Company Shared Contact List”
Now add a contact to the shared contact (Public) list by right clicking in the folder > “Add Contact”. Make sure you complete this stage else the public contact list won’t register with the main contacts. You can delete the contact afterwards if needs be.
Now click on the “Contacts” panel to switch to your address books. Right click on the Public Contact List (If it hasn’t appeared, restart Outlook) and select “Properties” > select the “Outlook Address Book” tab and make sure ”Show this folder as an e-mail address book” is clicked so it appears in the contact list (The address book when sending emails)
A good explanation from our friends over at Random Sequence on how Search Engine Optimisation works or as it is commonly asked ”How do I get my website to the top of the page on google”
I just came across this free event being held at Earls Court between the 1st and 3rd of May.
Strategies, tactics, the latest developments and inspiring insights for everyone responsible for their organisations’ internet presence and digital marketing.
The biggest names and the brightest brains in the Digital Age - over 200 speakers in keynotes and a multi-streamed seminar programme
New products and services from over 250 companies who can provide solutions to strengthen your online strategy and improve your return on investment
Dedicated zones covering all the key digital marketing and business internet areas
Some of the companies showing at the event are…
Microsoft Business Solutions UK | Google | Pipex | hitwise | BBC
Yahoo | Rackspace | BT | Bebo | Six Apart | Channel Four
Two companies from Edinburgh…
Bigmouthmedia Ltd & Ambergreen Internet Marketing Ltd
