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    What Are Customer Relationship Managers? (CRMs)

    By Jamie | April 23, 2007

    Customer relationship managements (CRM) covers methods and technologies used to management the relationships between the organisation and its customers.

    Here is a set of slides we produced last year for a client for who we rolled out Sage Act! Customer Relationship Manager…

    Download the PowerPoint Slide at…

    http://www.slideshare.net/terinea/what-are-customer-relationship-managers

    A good open source, web based customer relationship manager is vtiger.

     

    Topics: Business Applications, Open Source |

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    • 2 Responses to “What Are Customer Relationship Managers? (CRMs)”

      MyAvatars 0.2

    1. Fraser Edwards
      April 23rd, 2007 at 1:46 pm

      Have you had a chance to look at Highrise yet and see how it compares? Looks like a fairly cut down version of the full CRM service that something like ACT offers but still looks interesting.

      2. MyAvatars 0.2

    2. jamie
      April 23rd, 2007 at 1:51 pm

      I heard of it, but never really had a good look at it. Will put it on my todo/view list. We’ve just started using vtiger for our CRM needs. It’s not bad at all for free open source product.

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