EPoS Knowledge is a fraud management and sales analysis tool that allows easy interrogation and analysis of PoS transactions that are held in the database. All transactions that take place on the tills throughout the estate are captured and stored to allow the system or personnel to produce reports as and when required.

As transactions are passed to the head office server, the information is captured and retained in the EPoSK database. This data is then interrogated using standard reports. Reports can be configured by using various search criteria including branch, date, till and operator.

The reports can analyse all activities on the tills and identify suspicious transactions. EPoS Knowledge can also identify sales trends plus business risks and where appropriate it can generate alerts back to the till or head office staff.

By quickly identifying the areas of concern means that an investigation can be launched at a very early stage whilst all of the evidence is readily available in the database. It removes the need for long manual investigations which have to gather all of the required information from various different sources as all of the information is already available within the system. The system can also be used to identify branches/operators where further training may be required and highlights problem stores which can be targeted for intervention to resolve various Issues.

Product Benefits

• Highlights exceptions to normal POS operations
• Highlights dubious transactions
• Highlights busy sales periods
• Produces timely and accurate sales and transaction reports - Presents information in a graphical easy to understand format
• Can send alerts to tills (eg when a dubious credit card is next presented)
• Can send alerts to head office (eg questionable refunds)
• Available at different levels for all managers
• Data can be exported to a spreadsheet for further analysis
• All reports can be tailored by date and where applicable by branch, for example:

Transaction totals:

• By company
• By branch
• By operator
• By till

Sales:

• By company
• By branch
• By operator
• By till

Refunds:

• By company
• By branch
• By operator
• By till

Additional features:

Transactions:

• View till roll
• Out of hours activity
• Price overrides
• Show individual transaction
• Low value transactions

Refund analysis:

• Analysis by type
• Credit card refunds
• Store card refunds
• Cash refunds
• Automatic reports generated overnight
• Timeslot sales
• Drill down from existing report to transaction level
• Flash sales
• Credit card analysis
• Branch comparison reports
• Operator comparison reports
• Quick transaction search eg all transactions for a specific credit card
• Can send alerts back to till

Find out more about how EPoS Knowledge can fit into your business. This email address is being protected from spam bots, you need Javascript enabled to view it